
Terms of use
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Way to pay. There are two ways to make a purchase: - Through the Paypal payment system: this payment gateway allows purchases with credit card, debit and bank transfers or through the customer's own Paypal account; Through Mercado Pago.
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Deadlines for shipping and claiming orders. - For orders to be shipped within the national territory: between 10 and 15 days from the date of confirmation of the order (payment of the amount), as long as the selected product (s) has immediate availability. - For orders to be sent outside the national territory (International), please consult us. Within 7 to 10 business days from the date of confirmation, the customer's order will arrive at the destination post office. The Operator is solely responsible for delivery times. ROMA Library is not responsible for any possible delays that may occur. However, if the client does not receive the order within a period of 25 days, please contact the ROMA Bookshop so that it may make the appropriate claim to the Operator. In the case of shipments by registered mail, the Operator reserves a deadline to respond to claims of up to three months in the case of international shipments, and one month in the case of domestic shipments. Once the response to the claim has been obtained, the customer will be contacted. In case you do not have the requested book immediately, ROMA Library will contact the client to inform you of the estimated deadline when receiving your order.
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Shipping costs. For shipments in Mexico are free by land, shipping costs for the rest of the world, by plane are the following: $ 200 for a purchase range of $ 0.00 to $ 250. $ 300 for a purchase range of $ 250 to $ 800. These costs include the Value Added Tax (VAT).
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Cancellation and return of orders. The customer can cancel any order without cost, as long as it has not been processed. In case the shipment has already been made, the customer must wait to receive it to proceed with its return, always within the following conditions: - The customer has a period of 10 calendar days from the date of receipt to return the order. - Only books in perfect condition and whose packaging has not been opened or forced will be accepted. - Libreria ROMA undertakes to be reimbursed within a period of 15 calendar days, from the receipt of the return. - Before making the return, the customer will have to communicate it to the telephone (867) 751 25 92 or to the email romalibreria@hotmail.com. - ROMA Bookstore will not accept returns postage due. - In case the return was made because the book is defective or does not correspond to what was requested in the order, Libreria ROMA will assume the cost of return and the new shipment. - In the event that the return was made because the order does not satisfy the customer, or that it has not been withdrawn from the post office, you will be reimbursed the amount of the order minus the return costs. In no case will the shipping costs be refunded. If you request a new shipment, you must assume the shipping costs again. - The refund of amounts will be made through a bank transfer to the account indicated by the client. ROMA Library is not responsible for the state in which the order reaches the customer. The only responsible is the Post Operator or the one used in your case. In order to avoid any defect in the product resulting from improper handling, ROMA Library uses high protection packaging.
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Obligations of the client. The client undertakes at all times to provide accurate information on the data requested in the registration forms and / or order fulfillment, and to keep them updated at all times. Likewise, the customer agrees to accept these Terms of Use and the Privacy Policy, as well as to provide a delivery address for the orders. In case of breach of this obligation or any other that hinders the management of the order, Libreria ROMA will not have any responsibility for the delay or impossibility of delivering the order requested by the client.
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Applicable taxes, prices and validity of conditions. The amounts appearing in this online store are presented in pesos ($) and include the Value Added Tax (VAT). The price of the books is subject to the modifications that the editor determines. These prices are valid only for Mexico. The conditions set forth in this document are subject to change without prior notice.
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Security and confidentiality ROMA guarantees security and confidentiality in all its communications with its clients. The client must bear in mind that the security of the PayPal account through which he will make purchases in this online store, is also based on the protection of his PayPal password. PayPal will never ask the customer for the password: emails and other communications requesting information about the password should be treated as unauthorized and suspicious. The information related to the purchase of the client is stored in the secure servers of Paypal. When using PayPal to pay online, the customer provides only the email address. ROMA Bookstore receives payment through PayPal without having access at any time to the client's financial information. In this way, all payment transactions are made through a secure server that protects customer data against attempts of violation by third parties. The user of this online library gives his consent so that the treatment of the data collected for the purpose detailed in the Privacy Policy is made through the service providers used by Librería ROMA, on March 25, 2019.